Leading Western Australia-based meat wholesalers, DBC, is benefitting from the reliability and extensive service and backup of United Forklift and Access Solutions. The backup from United includes cool room conditioning and a custom-fabricated waste handling rotator attachment to minimise handling and maximise hygiene, ensuring optimum productivity and reliability even in the toughest cool room and waste disposal applications.
United supplied DBC with a CAT 1.8T electric forklift, a CAT 1.8T LPG forklift and a CAT 3.5T LPG forklift on long-term rental agreements, for uses such as in-freezer storage, transporting goods and waste disposal.
“Working in cold environments means that not every forklift can be used for every application. Only electric forklifts can be used in our cool rooms, and they need to be cool room conditioned,” explains Steve Ogilvie, maintenance manager, DBC, which employs over 200 people locally and services Western Australia with high quality meat, as well as their innovative range of ready-made meats. They have a strong focus on customer service and on-time deliveries.
“Cool room conditioning basically involves changing the hydraulic fluid to suit cold conditions, so that the viscosity remains unchanged, regardless of the temperature,” says Mr Ogilvie.
United also supplied a custom-designed rotator attachment with a hold down clamp for the 3.5T LPG forklift, which is used for waste transportation and disposal. It allows the forklift to pick up large bins and automatically pour the waste into a disposal area.
“Previously we had to manually tip the bins to dispose of the waste, which is quite time-consuming when you’re working at height. United’s rotator makes this job much easier and safer too,” says Mr Ogilvie.
“Our forklifts are essential to our business. If we can’t empty out our fridge each day, we can’t re-stock the next day and business grinds to a halt.”
“What we’ve found particularly impressive with United is the service and backup. Their staff are knowledgeable and reliable and if we ever need anything, I have full confidence that they’ll be able to provide us with the support we need.”
The two United CAT LPG forklifts are designed for use in demanding applications and provide the ideal balance of power and performance. They feature a fuel efficient and clean K15 LPG engine, which has lower fuel emissions without compromising on performance.
The United CAT 3-wheel electric forklift is ideally suited for narrow warehousing configurations, where the 3-wheel model has greater manoeuvrability than 4-wheel alternatives. It also features a quiet, clean engine with adjustable power settings for different applications.
In addition to the rental forklifts, United also sold DBC several machines that had undergone a special anti-corrosive treatment for operating in harsh conditions at their skin sheds.
“Sheep skins are treated with salt to preserve them for exporting, so the machines are basically driving around in salt. Keeping them fully operational in such corrosive conditions is a credit to the United technicians,” says Mr Ogilvie.
United and DBC have worked together for over 15 years, with long-term rental options providing DBC with a dynamic forklift fleet that can respond quickly to changing customer needs and business cycles.