A new level of 24/7 service in hydraulics

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When a piece of hydraulic equipment stops, production stops. Getting hydraulics repaired and working efficiently is all part of the job for the Hyspecs service teams.

When a piece of hydraulic equipment stops, production stops. Getting hydraulics repaired and working efficiently is all part of the job for the Hyspecs service teams.

When a piece of hydraulic equipment stops, production stops. Getting hydraulics repaired and working efficiently is all part of the job for the Hyspecs service teams.

However, as the customer is not always in a position to get to Hyspecs, Taupo Hyspecs hydraulic engineer Ross McConnon made a plan to get to the customer. “Time is money, the Bay of Plenty is experiencing growth, and no-one wants to be held back for lack of repairs to their hydraulics,” Mr McConnon says. “Taking equipment away from a site can be stressful and expensive in terms of lost production. We needed a solution to reduce the down time for customers.”

His answer? Simple and obvious – a mobile hydraulic service centre. Hyspecs purchased a trailer, the Hyspecs Christchurch team converted it to the specifications Mr McConnon and his colleague Johan Victor drew up, the Christchurch team delivered it to Taupo, and Messrs McConnon and Victor fitted it out to be the rumpus room of their dreams.

The two men used the available space cleverly, so tools and equipment can be swapped in and out depending on the job. Some of the equipment incorporated into the trailer are a hose press, welder, generator, test bench, compressor parts, and storage. It can go just about anywhere there is road access – docks for marine work, forests, plants, mills, vineyards, and farms.

A trailer can never replace a workshop, but it will save clients time and money as our service tech will no longer have to travel back to base for valve testing and fittings to be welded. It has been used in the field for various jobs, including to repair a tractor and to work at a timber mill for a scheduled shut down. Increased bookings show customers are realising the value this service can add to their operations, and Mr McConnon says he has also noticed many successful businesses are now taking a proactive approach to looking after their hydraulics. “They’re choosing quieter times for scheduled shut downs and maintenance so that they can rely on their hydraulics during the busy time. Having the trailer on call 24/7 for emergency work is a great backup,” he comments.

Mr McConnon has been in the hydraulics industry for 25 plus years. Based in Taupo for the last seven years, he joined Hyspecs five years ago. He foresees a time when Hyspecs will have a fleet of these mobile service centres, but for now he says he will share this trailer as required with the rest of the Hyspecs team.

For more information visit www.hyspecs.com.

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